FLOWER POWER – A Marketing Imperative

While in Park City this weekend, I pondered what might the subject of this week’s story be. Dazzled by the smart presentation of this hidden little jewel of a town, I was continuously remarking about the fresh abundance of flowers, well maintained facades, manicured lawns and medians and the obviously collective appreciation for what draws patrons to want, if not need, to invest in property, art, clothing, home decor and food! Yes, need – it can become an imperative!

Here a restaurant has dressed their facade with brilliant red flowering boxes beneath the sidewalk window.

Oh – oops…do you think it might have been the Ferrari that was drawing attention?

Imagine your patrons being drawn into your establishment as an imperative – a must see, or must buy here, or must try this place, or must check out their wares, or must taste their food or drink their craft beer!

The patio of this brew pub is surrounded by fresh flowers in rustic wooden boxes.

Preparing to open for the day, this pub also has light strings to animate the patio at night.

You see this charming presentation potential in small resort communities and those who have cultivated their assets to the max, reap the benefits of their vision, smart development and on-going maintenance.

 Another brew pub sees value in an eye-catching floral frontage. Courtesy – Heather Harrell

The architecture is decidedly mountain themed, vintage 19th century colorful and textural, but interestingly punctuated by modern elements and fresh ideas. The practical pitched roofs, quaint scale, textural wood trim and detailing, all contribute to this charming scene.

Courtesy – Heather Harrell

To dismiss the value of flowers in marketing is to ignore the Flower Power!

Some places take a little more work to grow seasonal sprays of abundant color in pots, buckets,  bowls, barrels and boxes, but the effect of drawing people is undeniable.

 Courtesy – Heather Harrell

From Key West to Anchorage, the results are proven. Beauty, color, nature sells.

It’s a combination of color being a visual POP amidst concrete and brick, but it is also the positive life-affirming statement that it projects.

We know color in advertising is a draw and we know that anything that adds animation is a draw – flowers colorfully animate the street-scape and draw customers to them.

Here the passers-by are drawn to the menus posted in the window by the red geraniums that brilliantly are placed in planters in front of them.

 

Courtesy – Heather Harrell

They infuse the built environment with nature.

 

Like hummingbirds swiftly hone in on the finest blooms or like bees collecting pollen, we are drawn toward that which speaks visually from the surrounding foliage.

 

Courtesy – Heather Harrell

Texture is another element in this mix. We know that good design is about balance. Flowers balance the otherwise hard surfaces in their periphery. The finishes on a streetscape or sidewalk scene are generally, if not exclusively, hard. Flowers soften the surrounding surfaces and also balance the smooth and hard with random shape, texture, flexibility and even movement.

Whether a casual bar or fine dining restaurant, retail shop or any business wanting to attract and invite the public to them, flowers are an asset.

I feel about flowers similarly to how I feel about twinkling lights on a patio or in public trees. The advantage in the lights is that they can survive the frigid elements and make their statement in all seasons. Lesson here – once the plants are spent for the season, keep the lights on!!! Both elements are valuable draws and enhance the atmosphere of any establishment or environment. (Go back and notice how many photos have visible stringed lights in them!)

And if possible, plant those past-season pots with hearty pansies, ornamental kale or evergreen shrubs to keep the life calling from the sidewalks.

An art gallery has boxwood in steel vessels at the entrance.

A potted evergreen will add life to the paved surfaces when the flower season has passed.

And  for the sake of broadening the reach on this subject, to include not only the flowers and the mention of stringed lights, is the inclusion of creative signs, banners, flags, umbrellas and other elements that contribute to the festive nature that attracts peoples interest and draws them into your business.

Courtesy – Heather Harrell

 

Rooftop bar with flowers, flags and umbrellas – King Edward too!        Courtesy – Heather Harrell

Celebrate the the power of flowers!

 

Living Room Transformation

As an adjunct to last week’s story about the progressive young couple and their dramatic kitchen remodel, I thought I should finish the subject and tell about the adjacent living room transformation and comfortable family room on the lower level.

When the kitchen grew to become the focal point upon entering and the bar counter expanded into the living area, it reduced that space to now become a comfortable sitting room for guests to gather or the family to relax while activities are  brewing in the kitchen.

Looking through to the dining room where a built-in storage bench was added along the window wall, offers additional seating. A new fabric-shade chandelier softens the light levels. All lighting in this remodel are on dimmers.

The former white brick wall had gently rubbed edges to suggest a distressed condition exposing the red brick beneath.  The fireplace had an unrelated golden oak mantle and surround with insipid tile inset also used to cover the hearth. The tile was a glazed faux marble with a Victorian design accent feature.

By simply painting the oak white to match the rest of the wood trim throughout the home and also painting the brick a soft taupe/grey tone, the look was instantly transformed. But they still had that awful tile…so here’s a design tip: to buy time either while you decide or until you save-up for the next phase, paint the tile away!!! To accommodate a new TV that is to go over the mantle, the wood surround was shortened. Notice the extra piece of wood trim that was removed to lower the mantle.

The hearth was removed and rebuilt (without the cut-off corners) with brick and painted to match the wall. Lucky for them the hardwood floor went beneath the hearth – so when they modified the size, they didn’t have to patch the floor! Tile was removed and replaced with 2×2 mosaic Carrara marble to coordinate with the herringbone mosaic of the same marble in the new kitchen backsplash/wall (see last week’s  blog).

A sofa found, for nearly free, was in good shape and reupholstered beautifully in this plush, durable navy solid.

The classic blue and white motif was punctuated with organic yellow.

The newly refinished original hardwood floors – taken from a golden oak finish to a rich espresso/walnut stain…

…with the blue and white wool hook rug creates a handsome contrast. The rug actually “reads” blue and white, but upon  closer inspection has warm khaki tones, soft turquoise detailing and is quite complex.

This revitalized cozy ambiance of this new sitting area/living room is perfect for this growing young family!

And for a more expansive gathering space, the lower level family room received a new sectional sofa in a durable charcoal fabric and a low-pile small diamond patterned wall to wall carpeting to conceal what had been cold tile  floors and make a comfortable room for all seasons!

Purrrrrrhaps someday they’ll have a cat to climb that crazy rope-wrapped pole!!!!!

 

Atmos and Eating by Design

How do you select a restaurant? As a patron, what makes you dine out? How do you select your preferred dining experience? I’m talking about casual and easy or even more a more in-depth gastronomic event.

When it comes to casual, quick and easy, I still want the experience to have personality – a pleasing personality and great flavors. Personality is atmosphere. Great flavors is the kitchen. Service might be “step-up and place your order” or table-side wait-staff. In either case, I want it to be a pleasing experience. Why would anyone want it to be difficult or unpleasant? Perhaps that lies in the definitions of the beholder. What is difficult or unpleasant and the various degrees thereof is not be the same for everyone.

Throughout my childhood, I remember my mother and her peers reference “atmos.” It was important. It came up often. “Does the place have atmos?” Or “what great atmos.” Atmosphere – it is the feeling you get in an environment. It is the feeling a place emits. I don’t ever recall it being used in the negative – such as this place has horrible atmos…rather, like ambiance, it was reserved to compliment.

 

Cafe des Artistes – Puerto Vallarta – Note the full-wall mural by Federico  Leon de la Vega as a backdrop to the dining scene. Also, perhaps someone should have straightened the lamp shades!

We now hear “vibe.” The place has a good vibe – but not limited to only compliment, a place can have a decidedly bad vibe too! Is it just the saying “If you can’t say anything nice about something, don’t say anything at all?” Perhaps we are less polite than the previous generations. Yet, constructive criticism let’s you know what makes your patrons pleased. Truth be told…be honest with discretion.

As a restaurant owner, it seems that erring on the side of greater numbers sharing the same opinion of easy and pleasing would capture the greater share of the demographic. Therefore, studies are out there to determine the value of ambiance and presentation. Starting with defining the description of your eatery…who are you and what and how do you serve? What is your “brand?” Whether funky or fine, dining should be worth the visit.

Nexus Brewery, in Albuquerque, has a unique brand and complimentary interior “vibe.”

I read a few excerpts from a fascinating new book, Gastrophysics, The New Science of Eating by Charles Spence. In it, he touches on the importance of atmosphere. He observes the value of interior design even as it relates to how much people eat and how much they spend as a result of atmospheric influences.

Another great read for understanding the art of a successful restaurant is Daniel Boardman’s Your First Restaurant – An Essential Guide. As an “essential aspect of your concept” Boardman identifies why the “thoughtfulness of the interior design” communicates to the patron a lot about the service and food that one might expect to receive.

Tacos on paper – porque no?

From lighting to the shape of the plate, ambiance and presentation are key features in a successful eating establishment.

All the way from candles on a white linen table cloth to a handsome juicy burger in a basket lined with paper, in the context of the environment – design details matter.

Luscious bun-less green chile cheese burger at Sparky’s in Hatch, New Mexico – served on paper and styrofoam – not fancy, but perfection!!

 

Stone under-foot and condiments as a center-piece!! Funky!!

Some reading this might say they don’t care. Fine. Perhaps on the surface, they think it doesn’t matter. They don’t realize the effectiveness of well thought-out details. They take these things for granted. Yet these details can make or break a dining experience – from casual to fine.

El Arrayan presents enclosed patio dining with a variety of light sources, well balanced colors and textures in Puerto Vallarta.

Next time you eat out, look around, smell the smells, hear the sounds, see the colors, notice the lighting sources and levels, feel the furniture and – have I not mentioned it? – check out the restrooms!!!!

Las Caletas…in the jungle…clean and simple.

Not only should they be very clean – but they should also continue the theme of the place.

Graffiti by design, this restroom is actually immaculately clean and patrons do NOT contribute with their own markings. It is located in the street taco eatery of SALUD! in Barrio Logan, San Diego. Fast and friendly, delicious and fabulously  funky!

Pay attention and you might be surprised at what you discover about your sensitivities.

Chaco Hotel in Albuquerque is thoroughly theme-based throughout.

What you hear while dining contributes greatly to the pleasure or discomfort of your time spent in the environment. It either contributes positively or detracts annoyingly. Listen to the sounds next time you dine. At home or out, notice voices, chairs being moved, glassware, music, kitchen noises, traffic…see what detracts, what enhances or what might be considered neutral.

Interior designers are considering it all – the theme, atmosphere, colors, artwork, furniture, lighting, table dressings, serving pieces, fabrics, textures and even sound. Whether casual or more formal, these design details can make or break the success of the business.

Oro Valley Country Club, Arizona.

Even if the food is exceptional, too bright lighting, ineffective colors, uncomfortable furniture or confused design elements can result in negating even the best chef’s efforts. It is a package. It is about the whole. It is a multi-sensory experience. Buen provecho!